APA Citation

Damelio, R. (2011). The basics of process mapping (2nd ed.). New York: Productivity Press.

Chicago Style Citation

Damelio, Robert. The Basics of Process Mapping. 2nd ed. New York: Productivity Press, 2011.

MLA Citation

Damelio, Robert. The Basics of Process Mapping. 2nd ed. New York: Productivity Press, 2011.

Warning: These citations may not always be 100% accurate.