Damelio, R. (2011). The basics of process mapping (2nd ed.). New York: Productivity Press.
Chicago Style CitationDamelio, Robert. The Basics of Process Mapping. 2nd ed. New York: Productivity Press, 2011.
MLA引文Damelio, Robert. The Basics of Process Mapping. 2nd ed. New York: Productivity Press, 2011.
警告:这些引文格式不一定是100%准确.