Pfeffer, J., & Sutton, R. I. (2000). The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action. Boston, Mass: Harvard Business Review Press.
Chicago Style CitationPfeffer, Jeffrey, and Robert I. Sutton. The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action. Boston, Mass: Harvard Business Review Press, 2000.
MLA CitationPfeffer, Jeffrey, and Robert I. Sutton. The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action. Boston, Mass: Harvard Business Review Press, 2000.
Warning: These citations may not always be 100% accurate.